Privacy Policy
Article 1 - What do we do with your information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your device’s internet protocol (IP) address in order to provide us with information that helps us understand your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
Article 2 - Consent
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a shipping or return an item, you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How can I withdraw my consent?
If you change your mind after you opt-in, you may withdraw your consent to be contacted by us regarding the collection, use or disclosure of your information at anytime by contacting us.
Article 3 - Disclosure
We may disclose your personal information if required by law or if you violate our Terms of Service .
Article 4 - Buyer
Our store is hosted on Shopify Inc. This company provides us with the online e-commerce platform that allows us to sell our products and services.
Your data is stored through Shopify's data storage, databases, and the general Shopify application. Your data is stored on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete the purchase transaction. It is deleted after the transaction is complete.
PCI-DSS requirements help ensure the secure handling of credit card information by retailers and their service providers.
Article 5 - Third Party Services
In general, the third-party service providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for purchase-related transactions.
We recommend that you read the privacy policies of these providers to understand how your personal information will be handled.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to engage in a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in United Kingdom and your transaction is processed by a payment gateway based in The Netherlands, your personal information used to complete the transaction may be subject to disclosure under Dutch Law.
Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.
When you click on links on our store, you may be directed away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Article 6 - Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using Secure Socket Layer (SSL) technology and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional accepted industry standards.
Article 7 - Cookies policy
We use a cookie banner that allows you to choose which cookies we collect. You can accept, reject or customize them.
Our website uses cookies to improve your user experience. Cookies are small text files that are placed on your device when you visit our site. They help us understand how visitors use our site so that we can continue to improve our online store and provide you with a better shopping experience.
Types of cookies we use:
- Necessary cookies: These are essential for our website to function properly. They enable basic features such as secure login, shopping cart and checkout processes.
- Performance cookies: These cookies collect anonymous information about your use of the site, such as which pages are visited most, to optimize performance.
- Functional cookies: They remember your preferences, such as your language or region, for a personalized experience during your visits.
- Advertising cookies: We use these cookies to deliver relevant ads and measure their effectiveness. They help us understand your interests and personalize our advertising.
Cookie Management:
You can control and manage cookies in a number of ways. Most browsers allow you to refuse, accept or delete cookies. The "Help" function on most browsers provides information on how to manage your preferences.
Please note that disabling cookies may affect certain functionality of our site.
Third-party cookies:
By visiting our site, you may receive cookies from third-party services we use, such as Google Analytics or advertising networks. These third parties collect information about your online activities.
Updates:
We may change this cookie policy at any time. Please check this page regularly to stay informed of any updates.
Article 8 - Changes to this privacy policy
We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting on the site. If material changes are made, we will notify you here.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Questions and contact information
Store Name: Flos Closet
Business address: De nieuwe erven 3, 5431NV Cuijk, The Netherlands
Phone number: +31616882346
E-mail: info@floscloset.com
Monday - Friday: 08:00 am - 5:00 pm
(GMT) Greenwich Mean Time (London)
We will reply to your messages within 24 hours on business days.